Terms of Service

Agreement to Terms

By accessing and using VeWell's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

VeWell provides educational nutritionist consultation services for:

• Guidance on dietary supplement selection for men
• Advice on facial skincare product selection for women
• General wellness education and lifestyle recommendations

Important: Our services are educational and informational only. We do not provide medical advice, diagnosis, or treatment. Please see our Health Disclaimer for complete information.

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

Booking and Consultations

Appointment Booking

• Consultation requests are submitted through our contact form
• We will confirm availability within 24 hours
• Appointments are confirmed only after receiving your confirmation

Cancellation Policy

• Cancellations must be made at least 24 hours before the scheduled consultation
• To cancel, contact us at [email protected] or +420 49 716 28 45
• Late cancellations or no-shows may affect future booking privileges

Rescheduling

• Rescheduling requests should be made at least 12 hours in advance
• We will accommodate rescheduling based on availability

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Disclose relevant health information that may impact recommendations
• Consult with qualified healthcare providers before making health decisions
• Not use our guidance as a substitute for professional medical advice
• Respect our consultants' time and expertise
• Not share consultation materials without permission

Intellectual Property

All content on our website and materials provided during consultations, including text, graphics, logos, and educational resources, are the property of VeWell and protected by intellectual property laws.

You may not:

• Reproduce, distribute, or publicly display our content without permission
• Use our content for commercial purposes
• Modify or create derivative works from our materials

Limitation of Liability

To the fullest extent permitted by law:

• VeWell provides services on an "as is" and "as available" basis
• We make no warranties, express or implied, regarding our services
• We are not liable for any indirect, incidental, or consequential damages
• Our liability is limited to the amount paid for the specific consultation service

Important: We do not guarantee specific results or outcomes from following our recommendations. Individual results may vary.

Indemnification

You agree to indemnify and hold VeWell, its employees, and consultants harmless from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Prohibited Uses

You may not use our services to:

• Violate any applicable laws or regulations
• Harass, abuse, or harm others
• Transmit any viruses or malicious code
• Collect information about other users
• Impersonate any person or entity
• Interfere with the proper functioning of our website

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites.

Modifications to Services and Terms

We reserve the right to:

• Modify or discontinue our services at any time
• Update these Terms of Service
• Change our fees and service offerings

Material changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the Czech Republic. Any disputes arising from these Terms or our services shall be resolved through:

• Good faith negotiation between the parties
• Mediation, if negotiation fails
• Czech courts with jurisdiction in Hradec Králové, if necessary

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Health Disclaimer, constitute the entire agreement between you and VeWell regarding the use of our services.

Contact Information

If you have questions about these Terms of Service, please contact us:

VeWell
Smetanova 84
500 03 Hradec Králové
Czech Republic
Email: [email protected]
Phone: +420 49 716 28 45